TitleCompetency of Faculty, Staff, and Administrators in Hispanic Culture: Evidence From Three Surveys of Personnel and Students at Hispanic-Serving Institutions |
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AuthorsDr. Michael Preuss, West Texas A & M University, United States of AmericaStudent Jason Rodin, West Texas A & M University, United States of America Student Eric Sosa, West Texas A & M University, United States of America Student Jorje Ramos, West Texas A & M University, United States of America Student Christine Dorsett, West Texas A & M University, United States of America Student Chenoa Burleson, West Texas A & M University, United States of America |
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AbstractBest practice in the field of communication, especially intercultural communication, emphasizes seeking to understand and enter your interlocutor’s perspective. This practice would seem directly applicable to college faculty and staff when they interact with students, especially given the cultural and ethnic diversity in college student populations. Yet, faculty and staff can operate with substantial autonomy when interacting with students and there are few means of monitoring cultural responsiveness in their conversations. Because of this, little is known about the actual cultural competency of college and university faculty, staff, and administrators. Information about the competency, in respect to Hispanic culture, of college and university personnel at Hispanic-Serving Institutions was gathered as part of an NSF-funded investigation that focused on the characteristics and programming of HSIs as well as the background and experiences of their students. Only a small number of HSIs within the 45 represented in the sample provided information about Hispanic culture to their faculty and staff. Non-Hispanic employees of the colleges and universities disagreed with their Hispanic peers at highly significant levels about what Hispanic cultural values were and what persons working in higher education understand about Hispanic culture. And, many HSIs were reported to not provide forms of support programming targeting Hispanic students. Hispanic students reported struggles with personnel at HSIs at the level of cultural understanding, a need to alter their behavior to ‘fit in,’ and distinctly different sets of cultural values than their non-Hispanic peers. The findings, while from the south-central United States, can inform multiple forms of programming at HSIs and other colleges and universities as they detail gaps in competency regarding Hispanic culture among faculty, staff, and administrators at HSIs and the cultural orientation of Hispanic students attending the HSIs represented in the sample. |
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Keywordshispanic-serving institutions, minority-serving institutions, hispanics, cultural competency, minorities, higher education |
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CitationPreuss, M., Rodin, J., Sosa, E., Ramos, J., Dorsett, C. & Burleson, C. (2019). Competency of Faculty, Staff, and Administrators in Hispanic Culture: Evidence From Three Surveys of Personnel and Students at Hispanic-Serving Institutions. In M. Shelley & V. Akerson (Eds.), Proceedings of IConSES 2019--International Conference on Social and Education Sciences (pp. 1-22). Monument, CO, USA: ISTES Organization. Retrieved 25 April 2024 from www.2019.iconses.net/proceedings/39/. |
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14.09.2019
